|Autoglass decreases litigation by digitalising customer files

+63%

Productivity gains

1 week

exchange gain in cash flow

10

Tenfold reduction in storage costs

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“ We have between 90 to 95% of documents automatically identified and about 90% that are automatically indexed 

 

Axel Brochard, Development Manager

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Autoglass digitalisation project

The costs associated with the work carried out by Autoglass on automotive glass are proposed by the company and invoiced to approved insurance companies. Coverage by insurance companies is conditional on proof of service. However, with a very decentralised organisation, Autoglass circulated the files by courier service between the various establishments. Document access times, the lack of traceability and the risk of document loss directly affected the company's cash flow.

By choosing ITESOFT | W4 solutions, Autoglass digitalises all proof of service documents directly in its local centers. All case documents are automatically classified and a completeness check is automatically performed.

Other benefits to discover

 

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  • Maximised transformation rates
  • Reduced customer acquisition costs
  • Increased satisfaction customer